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North West Utilisation Management

The North West Utilisation Management Unit (NW UM Unit) within the Greater Manchester Academic Health Science Network (GMAHSN) is the only clinically led analytics service, owned and operated by the NHS.

The NW UM Unit has authored the NHS England national guidance on care and resource utilisation (CRU) and has a client base of CCGs and acute hospital providers across Greater Manchester, Cheshire & Mersey plus circa 20 other organisations beyond the northwest including Health Boards, Association of Directors of Social Services, NHS England and the NHS in Northern Ireland. Our processes have been refined from 2003 onwards and enjoy the support of all the Royal Colleges.

The NW UM Unit collects, collates, analyses and interprets activity and health data, providing both intelligence and solutions, giving insight and practical support to health systems pointing to where and how quality of care, patient experience and performance can be improved.

The NW UM Unit offer tailored strategic information which supports:

  • Clinical service redesign
  • Urgent and Emergency Care system support redesign
  • Whole health and social care system improvement
  • Capacity planning

Through the review of clinical pathways e.g. end of life care areas for system redesign are identified which support commissioning decisions to improve care for patients and communities.

Urgent and Emergency Care system support involves bespoke data analysis using a range of data sources to establish key triggers of pressure. Predictive tools use validated time series modelling which enables health and social care systems to accurately and comprehensively undertake capacity planning.

If you would like to find out more about the NW UM Unit, please contact us via the link below:


UM Unit associate Robert Sowney is honoured with lifetime fellowship of the Royal College of Nursing

Robert Sowney, a Clinical Affiliate of GM AHSN’s North West Utilisation Management Unit, was awarded a Lifetime Fellowship of the Royal College of Nursing (RCN) in the 2017 RCN Roll of Honour.

Frail and Elderly Scorecard (NW)

The NW UM Unit have been re-commissioned to produce the ‘Locality Benchmarking Scorecard Programme’ for the frail elderly in 2017/18 by AQuA (The Advancing Quality Alliance) and NW ADASS (the North...

Utilisation Management unit RCN re-accreditation

The Royal College of Nursing (RCN) awards accreditation to training programmes following a rigorous assessment process to ensure that any learning initiatives meet the RCN standards of excellence.

Antrim Area Hospital takes up 100% challenge

As part of the ongoing work to improve the flow of patients through the hospital, Antrim Area Hospital staff participated in a challenge recently, organised by GM AHSN’s Utilisation Management...